About

We are a team of creative fashion designers.

Our core belief is masculinity at its finest, whether it be in socks, briefs, trunks, tank tops, swim shorts or a genuine leather travel bag. Therefore, during the pandemic, our founders re-evaluated the needs of the everyday man and created Get Cuff: a brand dedicated to making everyday underclothes and accessories stylish, sexy, manly and comfortable. 

 

Our team is passionate about creating an ultra-luxurious, ethical, and environmentally conscious underwear and accessory line that caters to all men and their wallets. We believe it is essential for men of all shapes and sizes to be able to find underwear with a second skin feel that is adaptable to their individual needs. 

Our Mission Statment

Designed from start to finish in Montreal, we customized colours, created designs and chose fabrics to optimize comfort, wearability and durability for the man at work, in the gym, at home and at the club; all while minimizing the environmental impact of our brand. 

Get Cuff prioritizes biodegradable materials and our products are made in an energy efficient process to reduce our carbon footprint. Additionally, we encourage hand washing our underwear to reduce water waste. Suppliers and factories are also inspected to guarantee respect, accountability, professionalism and an overall humane working environment. 

We meticulously created, revamped and perfected innovative designs until our products reflected Get Cuff’s values to bring to you, our customers, underwear and accessories healthy for the planet, and healthy for you.

SHIPPING INFORMATION

* Shipping and handling fees are subject to change. 
* Taxes also apply to shipping fees. 

SHIPPING

Standard shipping is within twenty-four hours (24hours), from Monday to Friday (excluding holidays), during normal time.

 

DELIVERY TIME

The delivery time for your package will be determined based on the option you chose at the checkout.

* Please note that this timeframe may vary during peak periods.  
* Shipping to remote locations may take up to 15 business days. 

 

 

TRUSTED SHIPPING COMPANY 

Orders are shipped and delivered by Local Postal Services throughout Canada.

For international shipping the preferred company would be an International Logistics Postal Carrier.

Once your order has been shipped, you will receive a tracking number by email allowing you to follow your package until it arrives at its destination! 

 

 

ZERO RESPONSIBILITY 

CUFF assumes no responsibility for loss of articles ordered on www.getcuff.com after the shipping company takes possession of the goods, both for purchases and for the return of merchandise by mail.

* In the event that the instructions described in the returns and refund policy section are not followed, you will assume the risk of loss until we receive the package, at which time CUFF will take possession of the merchandise.

RETURN & REFUND POLICY

Please allow up to 30 days for your return to be received and processed.

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one.

All Items purchased on Sale or/and Clearance are finals and are non-refundable, non-exchangeable and non-returnable

Any product you return must be in the same condition you received it and in its original packaging. We do not accept torn packages or used merchandised.

If your return does not meet the mentioned above criteria’s you return, or refund will not be accepted.

We will send you an email when your package arrives at our Return Center for verification and refund processing.

Original shipping and handling fees are not refundable. 

If you received an incorrect, damaged, or defective item, please contact our Customer Care Department so that we may assist in correcting the error.

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